Modules · AI
In developmentQWorks Zero
Talk to your quality operation in your own words.
Zero lets you query all of your quality processes in plain language. It answers with the records behind the answer, proposes the action needed and opens it only with your approval. The language model runs on your organisation’s own servers; your data does not leave.
How it works
Ask. See the source. Approve.
Zero is not a chat window; it is a working layer that reaches the whole quality operation through language.
- 01 · Ask
In plain language
No command syntax or report screen. You ask in everyday words, using a case number, customer, part, supplier or process name.
- 02 · See
An answer with sources
Zero searches complaint, audit, work and evidence records together. The answer is tied to every record behind it; one click takes you to the source.
- 03 · Approve
Action with your approval
Where needed it proposes an action: an escalation, an audit, a corrective action request. When you approve, it opens within your permissions and is written to the audit trail.
A conversation with Zero
One question. Every process. One answer.
The conversations below show step by step how Zero thinks: which records it searched, what it relied on and what it proposes. Pick a scenario; approving the action is up to you.
Conversations are representative; record numbers and figures are examples.
Every quality process
Your question knows no module boundary.
Zero is tied not to one module but to QWorks’ shared backbone. Complaints, audits, work, due dates and evidence come together in the same question; as the platform grows, so does what Zero can see.
- Across modulesSee a complaint together with the related audit finding, supplier history and open work in one answer.
- With enterprise contextCustomer, part and lot context from ERP, MES and PLM is part of the answer.
- Grows with the platformWhen a new module is switched on, Zero queries its data in the same language.
Local to your organisation
AI inside your own boundary.
Zero’s language model runs not in the cloud but in your organisation’s infrastructure, together with QWorks. Your quality data, questions and answers stay inside your organisation.
- On your own serversThe language model runs in your organisation’s infrastructure, together with QWorks.
- Data does not leaveQuestions, answers and quality data are not sent to external AI services.
- No internet neededRuns on a closed network, without an internet connection.
- Adapted to youCan be adapted inside your organisation with your terminology and records; the adaptation does not leave either.
You stay in control
Zero proposes. You decide.
An AI that can take action is trustworthy only when its limits are clear. Zero’s limits are written into the product.
No action without approval
Zero never opens, changes or closes a record on its own; it proposes and waits for your approval.
Only your permissions
Zero uses the data the person asking can see through their role, and proposes only actions within their permissions.
Every step on the audit trail
Approvals given and actions opened through Zero are written to the normal audit log.
No answer without sources
Every answer shows the case, finding and work records behind it; one click takes you to the source.
Who asks what
Every role, its own question.
The same Zero answers according to the role and permissions of the person asking.
Quality manager
Which cases go to escalation this week?- What is the closure status of major findings?
- Prepare the quarter summary for the management review.
Quality engineer
- Which past cases resemble CC-2026-000142?
- Was effectiveness verified for cases closed with this root cause?
- Which of my open tasks is due soonest?
Management
- Which customer shows rising complaints?
- How does the count of overdue work compare with last quarter?
- Which plant has a recurring problem?
Supplier quality
- Which supplier’s corrective action is late?
- List the latest cases caused by T-104.
- Which three suppliers need an audit scheduled?
Shared platform capabilities
On the same backbone.
Zero is not a separate AI product; it runs on the work, due-date, evidence, permission and data backbone QWorks Complaint uses today. Everything it sees comes from this backbone.
See how the platform is builtBusiness modules+ Platform vision
- Work Orchestration
- SLA & Escalation
- Identity & Access
- Problem Solving
- Evidence
- Reporting
Start with QWorks Complaint and every shared capability comes with it.Start with QWorks Audit and every shared capability comes with it.Start with QWorks Zero and every shared capability comes with it.
Scope we can share today.
- QWorks Zero is in development; no release-date commitment is made.
- Visuals and conversations on this page are conceptual, not product screens.
- Scope is updated on this page as development progresses.
Where you can start today.
QWorks Complaint is in use today; the data backbone Zero will query is built with it. Organisations in the Design Partnership Programme get early access to evolving modules.
Questions about Zero.
The questions to ask before bringing AI into the quality operation.
Does our data leave the organisation?
No. Zero’s language model runs in your organisation’s infrastructure, together with QWorks. Questions, answers and quality data are not sent to external AI services.
Does it need an internet connection?
No. Zero runs on a closed network, without an internet connection.
Does Zero act on its own?
No. Zero only proposes. An action opens when the user who asked approves it, and only within that user’s permissions; every action is written to the normal audit trail.
How do I know the answer is right?
Every answer shows the case, finding and work records behind it; one click takes you to the source to check. An inference not grounded in a source is not presented as an answer.
Can everyone see all data?
No. Zero uses the data the person asking can see through their role. A record they have no permission for does not appear in the answer.
How should I phrase questions?
In everyday language. You can use a case number, customer, part, supplier or process name; no command syntax or report definition is needed.
Does it learn our terminology?
Zero can be adapted inside your organisation with your terminology and records. The adaptation stays inside your organisation, together with the data.
When will it be available?
Zero is in development and we make no date commitment. Organisations in the Design Partnership Programme get early access to evolving modules.
What would be the first question you ask your quality operation?
Let’s review your priority quality process together and talk about what Zero would make visible in your data.