Quality Lifecycle Management

Run quality operationson one platform.

QWorks brings the processes that stretch from customer complaint to quality planning onto a shared operations backbone.

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Work Orchestration — makes work owned, time-bound and explicit about its dependencies.
In use

QWorks Complaint

From customer complaint to verified resolution.

8DCAPARCAEffectiveness

Explore ComplaintWalk through a real case
CC-2026-000142D5D1D2D3D4D5D6D7D83dDueD3D4D5OKNOKNOK

  • Ownership and due date

    No record stays open unowned. Its owner and time are visible.

  • Steps that become work

    8D outputs generate the work needed and the person responsible.

  • Evidence-based closure

    Closure is not just a record; it completes with verified evidence.

Module family

The QWorks product family.

Start with the quality process you need. Extend on the same platform.

See all modules

In useDemonstrable, usable in real operation

In developmentActive product development

Platform visionQLM scope growing on the same backbone

Select a module; its status, scope and capabilities open in the same panel.

In use

QWorks Complaint

From customer complaint to verified resolution.

What it manages

Intake, the 8D/CAPA flow, work generation and evidence-based closure on one platform.

Core capabilities

  • Ownership and due dateEvery record shows who holds it and until when it stays open.
  • Steps that become work8D steps become reasoned work items opened by the system.
  • Evidence-based closureRoot cause and actions are tracked with evidence; closure is verified.

8D · CAPA · RCA · Effectiveness

Explore ComplaintCustomer Quality · Problem Solving

Shared platform capabilities

The same operations backbone under every module.

Even if you start with a single module such as Complaint, work, due dates, evidence, access and reporting run on the same shared platform capabilities. The lifecycle is in place from one module; new modules are switched on over the same structure.

See how the platform is built

Business modules+ Platform vision

Shared platform capabilitiesIncluded with every module
  1. Work Orchestration
  2. SLA & Escalation
  3. Identity & Access
  4. Problem Solving
  5. Evidence
  6. Reporting
All capabilities
Enterprise contextERPMESPLMQMSIAM

Start with QWorks Complaint and every shared capability comes with it.Start with QWorks Audit and every shared capability comes with it.Start with QWorks Zero and every shared capability comes with it.

Why QWorks

The record exists. The operation can still depend on personal follow-up.

QWorks makes quality work systematic through the discipline of ownership, due dates, evidence and escalation.

Record

  1. Ownership

    Work is assigned; nothing stays open.

  2. Due date

    Every step’s duration and delay are visible.

  3. Evidence

    Completed does not mean verified.

  4. Escalation

    When risk rises, the right level steps in.

Verified closure

Enterprise by design

Without replacing your existing systems.

QWorks does not take the place of your systems of record. It runs the quality operation between them.

System context

ERP, MES, PLM, QMS and IAM keep source-system ownership; QWorks works in the operations layer.

On-premise deployment

Deployed in your infrastructure; data stays under your control.

Identity, access and audit trail

Enterprise IAM integration, role-based access and a complete audit trail.

Review the technical architecture

Enterprise trust

A product born from quality and enterprise-systems experience.

D&D Yazılım

The company that builds and deploys QWorks.

Product development discipline

Released scope and roadmap scope are kept apart; the website shows status the same way.

Deployment and support model

Deployment and process tailoring run as a project managed by the QWorks product team.

Let’s review your priority quality process together.

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