QWorks Modules

The QWorks product family.

Start with the quality process you need. Extend on the same platform.

In use

QWorks Complaint

From customer complaint to verified resolution.

8DCAPARCAEffectiveness

CC-2026-000142D5D1D2D3D4D5D6D7D83dDueD3D4D5OKNOKNOK
  • Ownership and due date

    No record stays open unowned. Its owner and time are visible.

  • Steps that become work

    8D outputs generate the work needed and the person responsible.

  • Evidence-based closure

    Closure is not just a record; it completes with verified evidence.

Extending on the same platform

Two modules in development today.

AUD-2026-0031FindingPlanFindingActionClosureAudit planMAJOR3d7d
In development

QWorks Audit

From management review to verified closure.

What it manages

Review decisions, the audit programme, findings, actions and closure evidence in one loop.

Target capabilities

  1. From review to programmeThe programme is built from the review’s risk and objective decisions.
  2. FindingsEvery finding tracked with its type, owner and closure evidence.
  3. Action and closureActions from findings move to closure on Complaint’s 8D/CAPA engine.

In development. No product screens or date commitments are shared.

Review the scope
Which audit findings are linked to open 8Ds?ZEROComplaintAuditFMEAControl Plan2 links foundCC-2026-000142AUD-2026-0031CC-2026-000118AUD-2026-0027Runs locally
In development

QWorks Zero

Talk to your quality operation in your own words.

What it manages

One question to reach quality data across Complaint, Audit and the shared backbone; answers with source records, actions with your approval.

Target capabilities

  1. Plain languageReach your quality processes by asking, without command syntax.
  2. Approved actionZero proposes; an action opens only with your approval and within your permissions.
  3. Local to youThe model runs in your organisation; data stays inside, no internet needed.

In development. No product screens or date commitments are shared.

Review the scope

Platform vision

Platform vision.

The QWorks product family extends into the neighbouring operations of the quality lifecycle.

FMEA

Failure mode and effects analysis.

Solution areaPlanning

These areas are planned on the same QWorks platform capabilities. There are no product screens or delivery dates.

Shared platform capabilities

The same operations backbone under every module.

Even if you start with a single QWorks module such as Complaint, the operation is never just record-keeping. Shared platform capabilities — work orchestration, SLA and escalation, identity and access, evidence, problem solving and reporting — come with it. The lifecycle is in place from a single module; as needs grow, new modules are switched on over the same structure.

See how the platform is built

Business modules+ Platform vision

Shared platform capabilitiesIncluded with every module
  1. Work Orchestration
  2. SLA & Escalation
  3. Identity & Access
  4. Problem Solving
  5. Evidence
  6. Reporting
Enterprise contextERPMESPLMQMSIAM

Start with QWorks Complaint and every shared capability comes with it.Start with QWorks Audit and every shared capability comes with it.Start with QWorks Zero and every shared capability comes with it.

Start with your priority quality process.

Let’s review your current quality operation together and define the right starting scope for QWorks.