QWorks runs the quality lifecycle on one shared operating model.
Quality activities change; the task, decision, deadline, evidence and authorisation model does not. QWorks Complaint runs on this structure today; the expanding platform scope preserves the same data and operational integrity.
QWorks Shared Platform CapabilitiesDefined once. It strengthens every quality decision.
In QWorks, customer, product, process, supplier, standard and lot/serial are not merely record fields. They are shared context carrying the same identity and history across modules. Pick an object; see the relationships it forms across the quality lifecycle.
Context is established as the record opens. Methodology does not live in a separate application.
A quality operation has two critical moments: the context a case is opened with, and where the methodology actually runs. QWorks places both on the backbone.
It prevents the affected scope being researched by hand days later, and a case being run against the wrong lot.
It prevents the 8D staying in a form, the tasks in a spreadsheet and the escalation in someone’s personal reminder.
Start with one module. Widen on the same backbone.
QWorks is deployed in a controlled way, starting from your priority quality process. Every new solution area builds on the same data model, authorisation structure and shared platform capabilities; the organisation gains not a new system but an expanding scope of the platform it already has.
Runs a customer complaint from the correct context to a verified solution on a shared task, decision and evidence model. Problem solving and organisational learning are part of the same case chain.
Will manage audit plans, findings and follow-up actions on the existing QWorks task, authorisation and evidence model.
Shows the long-term activity areas QWorks will expand into on its shared data and operating model. The release schedule is defined separately in the product roadmap.
Four layers. All of them inside your own boundary.
QWorks adapts to your on-premise deployment, corporate identity, authorisation and integration policies. From data residency to the rollout model, every layer is shaped together with your organisation’s security and governance requirements.
Explore the deployment and security detailThe first questions from IT and enterprise architecture.
The six most common questions on deployment, data ownership, identity and integration.
Does QWorks replace our existing ERP, MES, PLM or quality system?
No. Those systems keep master data ownership. QWorks uses the customer, product, production and document context it needs to run the quality event in a controlled way, and relates the outcome back to the relevant systems and processes.
Where is it installed? Where does our data sit?
QWorks is designed for on-premise deployment and can be placed on your own servers. Data residency, access, backup and operating responsibilities are scoped at project start against your IT and information security standards.
How does it work with our corporate identity and authorisation structure?
User, role, department and organisation information is handled in line with your corporate directory. Authorisation is applied by evaluating role, organisation and data context together, and behaves identically in every module.
How much integration work is there? Can we start without connecting every system?
Yes. You start with the minimum integration required for the first value hypothesis; the architecture expands in stages. Which information stays mastered in which system is clarified together during discovery.
Do we need to take all modules at once?
No. You start from your priority quality process. The module in use today is QWorks Complaint; new areas come into play on the same data, authorisation and operations backbone.
How can we review security and architecture details?
Deployment topology, environment separation, logging and audit trail, backup and version management are shared in detail during a technical session and the RFI process.
See how QWorks would run in your organisation.
Let us take your priority quality process and your existing systems; together we can clarify the right starting scope, the integration approach and the operational gain it delivers.