Concept

What is Correction?

In 30 seconds

A correction is action taken to eliminate a detected nonconformity, such as reworking a faulty part or fixing a record. It does not remove the cause of the nonconformity.

How does it work?

  • The nonconforming product or situation that was detected is corrected.
  • The result is checked and recorded.

Often confused with

Correction and corrective action

A correction removes the result (fixes this part). Corrective action removes the cause (stops this defect from happening again).

Common mistakes

  • Considering the problem solved once the correction is done.
  • Repeating the same correction without starting corrective action.

From a QWorks perspective

QWorks tracks correction and corrective action as separate steps; closure expects evidence that the cause was addressed.

Updated: